Refund policy
Last updated November 4, 2026
Our promise: if a PDF you bought from us (The Hospice Guide or the Hospice Comfort & Care Log) doesn't help, email us within 30 days of buying it for a full refund. No questions asked.
How to ask for a refund
Email yourhospiceguide@gmail.com from the address you used to buy, or include your order details. We'll refund you to your original payment method. It can take a few business days to appear, depending on your bank or PayPal.
Paperbacks
Our paperbacks are sold and shipped by Amazon, so returns and refunds for them go through Amazon's return policy, from your Amazon account.
The free checklist
The Hospice Decision Checklist is free, so there's nothing to refund. You can unsubscribe from our emails at any time.