Privacy policy
Last updated October 12, 2026
The Hospice Guide (“we”) runs yourhospiceguide.com. This page explains, in plain language, what information we collect and what we do with it.
What we collect
- Your email address, when you ask for the free checklist on our website or in an Instagram or Facebook message.
- Your order details (email, what you bought, and the price) when you buy the PDF. Payment is handled by our checkout provider; we never see or store your card number.
- Your messages, if you send us a direct message or an email.
How we use it
- To send you the checklist or the guide you asked for.
- To send occasional emails with helpful information about hospice and caregiving, and about our guide. Every email has an unsubscribe link, and you can leave at any time.
- To answer your questions and handle refunds.
We never sell or rent your information, and we don't share it with anyone except the services below that help us run The Hospice Guide.
Services we use
- Beehiiv sends our emails and stores our subscriber list.
- Payhip, with Stripe and PayPal, handles checkout and delivers the PDF.
- ManyChat sends the automatic replies on Instagram and Facebook.
- Netlify hosts this website.
- Amazon sells the paperback. If you follow a link to Amazon, Amazon's own privacy notice applies there.
Each of these services has its own privacy policy and handles your information only to provide its service.
Cookies and tracking
This website doesn't use advertising or tracking cookies. We count visits anonymously with GoatCounter, which doesn't use cookies, doesn't collect personal information, and doesn't follow you to other websites. After you sign up for the checklist, your browser remembers that on your device, so you aren't asked for your email again. Our pages load fonts from Google Fonts.
Your choices
- Unsubscribe from our emails at any time using the link at the bottom of any email.
- Ask us to see, correct, or delete the information we have about you by emailing us.
Children
The Hospice Guide is written for adults. We don't knowingly collect information from children under 13.
Contact
Questions about this policy? Email yourhospiceguide@gmail.com.